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Complaints

This page is also available in Italian. Questa pagina è disponibile anche in italiano.

Asset Reality takes complaints seriously and is committed to addressing concerns fairly and promptly.
Complaints may be submitted free of charge.

Before submitting a complaint, we encourage you to review the policies provided below, which explain how complaints are handled and outline our approach to transparency and conflict management. If you wish to proceed, a formal complaint may be submitted using the form at the bottom of this page.

All complaints are reviewed by the appropriate team and responded to as soon as reasonably practicable. Information provided will be used solely for the purpose of handling the complaint and processed in accordance with our Privacy Policy.

Complaints Procedure

Asset Reality Limited and its subsidiaries and affiliates (together, “Asset Reality” or “we”), believe the best way to build and maintain trust is to conduct every element of our business according to the highest integrity standards.

 
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Conflicts of Interest Disclosure

This disclosure outlines the Company’s approach to identifying, managing, and disclosing actual, potential, or perceived conflicts of interest that may arise in the course of providing our services, ensuring appropriate safeguards where relevant.

 
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Submit a Complaint